Privacy Policy

This Privacy Policy explains how Fairy Oak (operated by Antik Atelje) collects, uses and protects your personal data when you visit fairy-oak.com or contact us about our venue and services. We handle your data in line with the EU GDPR and the Serbian Law on Personal Data Protection.

Please review the bracketed items before publishing.

Business: Fairy Oak, operated by Antik Atelje [confirm full registered legal name]
Address: Staza Zdravlja 4, 22400 Vrdnik, Serbia
Email: info@fairy-oak.com
Phone: +381 63 852 69 53

Information you give us — when you submit our enquiry form or email us: your name, email address, phone number (if you provide it), the type of enquiry, and the content of your message.

Information collected automatically — with your consent, usage and device data through Google Analytics 4, plus cookies and similar technologies (see our Cookie Policy). We do not knowingly collect special-category data or data from children.

We use your personal data for the following purposes and legal bases:

We do not sell your personal data. We share it only with providers who help us run the site and business, under appropriate agreements: Google (Analytics, Tag Manager, Workspace email), Hostinger (website hosting), Complianz (consent management), and Instagram / Meta (embedded feed).

Some providers are based outside the EU/Serbia (e.g., in the USA). Such transfers are protected by appropriate safeguards such as the EU Standard Contractual Clauses and/or the EU–US Data Privacy Framework.

Enquiry and booking correspondence: kept as long as needed to handle your enquiry and our relationship, then [e.g., 24 months] unless a booking requires longer.
Accounting/tax records: kept for the period required by Serbian law.
Analytics data: retained per our Google Analytics setting [e.g., 14 months].
Consent records: kept as needed to demonstrate compliance.

You have the right to access your data, correct it, erase it, restrict or object to processing, data portability, and to withdraw consent at any time. To exercise any of these, email info@fairy-oak.com.

You may also lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection (Poverenik, www.poverenik.rs) or your local EU data protection authority.

We use cookies and similar technologies as described in our Cookie Policy. You control non-essential cookies through the consent banner.

We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure.

We may update this Privacy Policy from time to time. The date at the top reflects the latest version.

Questions about this policy or your data? Email info@fairy-oak.com or write to Antik Atelje, Staza Zdravlja 4, 22400 Vrdnik, Serbia.